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Lemon

How could Volkswagen sell Hitler’s favorite car to the American people only a decade and a half after World War II? This was the question asked of the advertising agency Doyle Dane Bernbach in 1960. In order for them to solve this problem, they would have to find a new way to advertise their products. The now revered “Lemon” ad for the Beetle was their answer to this considerable task, which would revolutionize the advertising industry. DDB introduced the Beetle with this dynamic ad that seemed effortless, yet possessed a revolutionary approach to marketing. It connected with consumers, successfully integrating European small design into a culture with a big lifestyle. This ad, along with others from the campaign, was the first to represent a perfect balance of image, copy and simplicity, setting a benchmark that has inspired advertisers to do better ever since.

The ad featured a black and white photo of the Volkswagen Beetle with the word “Lemon” in bold san serif font.  Below the image follows a statement that proclaims that this particular car was rejected by Inspector Kurt Kroner because of a blemish on the chrome piece of the glove box. The ad goes on to describe the rigorous inspection process; one out of fifty does not pass for something as simple as a scratch on the windshield. “This preoccupation with detail means the VW lasts longer and requires less maintenance, by and large, than other cars.” Concluding with a memorable tag line “We pluck the lemons; you get the plums,” it gives the reader a first impression that Volkswagen is calling their own car a lemon, while intriguing them to read further to see that it is really about the rigorous inspection process that Volkswagens go through.

The driving force behind the Volkswagen campaign was William Bernbach of DDB. Bernbach is considered the father of the “creative revolution” in the advertisement industry. “All of us who professionally use the mass media are the shapers of society. We can vulgarize that society. We can brutalize it. Or we can help lift it onto a higher level,” Bernbach said, insisting that you first learn how a client’s products related to their targeted audience. Only then did he decide how best to convey those elements in print. The Volkswagen ad campaign was unlike any before it, ushering in an era of modern advertising that truly changed how advertising agencies accomplish their trade.

While the Detroit Auto market was designing large cars with many accessories, the Volkswagen Beetle remained familiar in its simplicity. Echoed in the campaign for the car, DDB utilized a minimalist approach to selling that related to the reader on a personal level. Inspector Kurt Kroner is looking out for you, the car buyer, not a faceless corporation imploring you to spend more, but a company that has people rejecting cars for something as minor as a hair line scratch in the windshield. The ad relates to the consumer that Volkswagen is held to a higher standard than other automobile producers, in doing so, successfully selling the Beetle

Direct and to the point with a touch of humor, the ad has stood the test of time and will be remembered for many generations as a breakthrough in product to consumer relations. The ads before utilized clichés, a hammer pounding on a head to sell headache medicine, or a little toy in the cereal box, but DDB created a better way. Bernbach said “Logic and over-analysis can immobilize and sterilize an idea. It’s like love — the more you analyze it, the faster it disappears.” Bernbach implied that by not over thinking advertisement but by changing the way you think about that advertisement, it would yield more successful results. This change in thinking revolutionized the process in which advertising agencies went about creating their designs, lifting it onto a higher level.

12 Comments

  1. jandos wrote:

    Please post the ad you’re talking about.

    Tuesday, March 3, 2009 at 7:25 pm | Permalink
  2. caam wrote:

    plis, on spanish?

    Saturday, July 18, 2009 at 9:44 pm | Permalink
  3. Exclusive video interview with Chuck Brymer, President & CEO, DDB Worldwide on how to maximize a unique brand and engage an audience in this age of technology.

    Watch the video @ http://bit.ly/aAMZHv

    Monday, November 15, 2010 at 12:03 am | Permalink
  4. Darek wrote:

    The original VW was designed by Ferdinand Porsche long before WWII, thus it was not “Hitler’s” car. This writer has fallen for a common misconception. Hitler learned of the design and encouraged Porsche to build it. The factory was constructed, but was changed over to producing war goods before a car could be fabricated. The first production VW came off the line after WWII.

    Tuesday, March 8, 2011 at 12:07 pm | Permalink
  5. Nader Mah wrote:

    And interesting is girls still love it. They care about the design and nor speed, gas and so on. This shows the art of design in ad and the car. The car is simple, the ad is simple too!

    Friday, September 7, 2012 at 5:44 am | Permalink
  6. Robert J. Williamson wrote:

    Had to respond to Darek.

    Hitler didn’t come to power in 1939 as you seem to think by saying it was designed long before WWII. It was in 1933 that Hitler asked Ferdinand Porsche to produce a “Peoples Car” or “Volkswagen.” Hitler had produced various products beginning with “Volks” meaning literally “Peoples” as it was part of the nationalist socialist agenda. He even set up a bond scheme so ever German could own one. So like it or not it is very much Hitler’s car although it was not until after the war that it was mass produced. But this was because of the war.

    Sunday, December 30, 2012 at 10:40 pm | Permalink
  7. Thanks for this post. It’s interesting how you can draw a direct line from much of our best modern advertising all the way back to this work in 1960. The influence is still being felt today, and it’s great to find out where it all started.

    Monday, May 6, 2013 at 8:41 am | Permalink
  8. Greetings! I know this is kind of off topic but
    I was wondering which blog platform are you using for this website?
    I’m getting sick and tired of WordPress because I’ve had issues with hackers and I’m looking at options for another platform. I would be great if you could point me in the direction of a good platform.

    Tuesday, May 7, 2013 at 1:14 pm | Permalink
  9. Precious wrote:

    We absolutely love your blog and find most of your post’s to be exactly I’m looking for.

    Would you offer guest writers to write content for you
    personally? I wouldn’t mind writing a post or elaborating on most of the subjects you write concerning here. Again, awesome weblog!

    Friday, May 10, 2013 at 4:49 pm | Permalink
  10. Beatriz wrote:

    What’s up to all, how is all, I think every one is getting more from this website, and your views are nice in support of new viewers.

    Friday, May 17, 2013 at 8:32 am | Permalink
  11. Hi there would you mind letting me know which webhost you’re working with? I’ve loaded your blog
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    Saturday, May 25, 2013 at 11:09 pm | Permalink
  12. I seldom leave remarks, however i did a few searching and
    wound up here Writing for Designers › Lemon.
    And I actually do have 2 questions for you if you tend not to mind.
    Is it only me or does it seem like some of these responses come across as if they are coming
    from brain dead people? :-P And, if you are posting at
    additional online social sites, I would like to keep up with anything fresh you have to post.

    Would you make a list of every one of your shared pages
    like your twitter feed, Facebook page or linkedin profile?

    Saturday, June 15, 2013 at 12:38 pm | Permalink

6 Trackbacks/Pingbacks

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  4. [...] How could Volkswagen sell Hitler’s favorite car to the American people only a decade and a half after World War II? This was the question asked of the advertising agency Doyle Dane Bernbach in 1960. In order for them to solve this problem, they would have to find a new way to advertise their products. The now revered “Lemon” ad for the Beetle was their answer to this considerable task, which would revolutionize the advertising industry. DDB introduced the Beetle with this dynamic ad that seemed effortless, yet possessed a revolutionary approach to marketing. It connected with consumers, successfully integrating European small design into a culture with a big lifestyle. This ad, along with others from the campaign, was the first to represent a perfect balance of image, copy and simplicity, setting a benchmark that has inspired advertisers to do better ever since. Source: writingfordesigners.com [...]

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